Products are covered by a warranty policy for 2 years (from the date of receipt). The policy applies to defects arising from the manufacturer.
Damage due to improper use or incorrect instructions (not following the manufacturer's recommended storage methods, impact, natural wear and tear, exposure to chemicals, etc.) is not included in the warranty policy of MARCIELO VIETNAM.
Customers are responsible for paying the shipping costs for warranty products.
After the warranty period, MARCIELO VIETNAM continues to provide repair services at reasonable costs.